Which occupation would be more likely to require emotion work as a job requirement?

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14-05-2018
Social Studies

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Which occupation would be more likely to require emotion work as a job requirement?

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andriansp andriansp · Answer 1 · 2018-05-27T08:49:55+02:00

andriansp andriansp

27-05-2018

I believe the answer is: Customer service representative

Customer service representative would directly face the customers if they have any complains for the company that they worked for.
In their jobs, they need to have the emotional ability to understand the customers perspective in order to provide the best experience for the customers.

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